Though we specialise in the general repair of all desktop computers, laptop computers and printers we can also provide varying levels of support for a wide range of other computer and electronic equipment.
We operate on a fixed labor charge, this means that regardless of how long the repair takes we will only charge a fixed amount. The advantages for you the customer are that you will never be faced with huge and unexpected labor costs also you can be reassured that it is always in our best interests to get your computer fixed and back to you as soon as we can.
In the event that we are unable to fix a machine, determine that it would cost more than the laptop is worth or you decide you don't want to proceed with a repair then we may levy a small labor charge (usually £5-10).
We provide a warranty of at least 30 days and often up to a year for all our hardware repairs. However we are unable to provide any warranty beyond a 24 hours for software repairs, this includes things like virus removal.
Though sometimes unavoidable it is very rare for customer data to be lost for anything other than complete hard drive failure, so you can be confident that your irreplaceable data is safe with us.
I use CCW Solutions for managing my business and home IT. From broadband and emails to virus removal and data recovery they have provided a top notch service and I heartily recommend them.Barrie Jones (Director) - SLI Security (Wales) LTD